Last updated: 17 July 2026

Joyful Church and Joyful Korean School respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, store and disclose personal information through our website, church activities, Korean school programs, events and communications.

1. Personal Information We May Collect

Depending on how you interact with us, we may collect:

• your name;

• email address;

• telephone number;

• residential or postal address;

• enquiry or registration details;

• parent or guardian information;

• a child’s name, age or date of birth;

• emergency contact details;

• attendance and program information;

• payment or transaction information;

• health, allergy, disability or support information where reasonably necessary;

• photographs, videos or audio recordings;

• communication preferences; and

• technical information such as IP address, browser type and website usage data.

We only seek to collect information that is reasonably necessary for our activities and services.

2. How We Collect Information

We may collect personal information when you:

• submit a website enquiry or registration form;

• enrol yourself or a child in a class, program or event;

• communicate with us by email, telephone or social media;

• attend a church service, class, event or community activity;

• make a payment or donation;

• provide consent for photographs or recordings; or

• use our website.

We may also receive information from a parent, guardian, authorised representative, volunteer, staff member or service provider.

3. How We Use Personal Information

We may use personal information to:

• respond to enquiries;

• manage enrolments and attendance;

• administer church services, classes, programs and events;

• communicate schedules, notices and important updates;

• maintain emergency and safeguarding information;

• process payments or donations;

• provide appropriate assistance and support;

• manage volunteers, staff and community activities;

• publish approved photographs, videos or stories;

• maintain and improve our website;

• meet legal, insurance, safety and administrative requirements; and

• protect the safety and wellbeing of students, families, members, staff and volunteers.

4. Children’s Privacy

Our Korean school and some church programs involve children and young people.

Where appropriate, we collect information about children from or with the knowledge of a parent or legal guardian. We ask parents and guardians to provide accurate information and notify us when details change.

Sensitive information about a child, such as health, allergy or additional support information, will only be collected where reasonably necessary and with appropriate consent or legal authority.

5. Photographs, Video and Audio

We may take photographs, video or audio recordings during services, classes, performances, celebrations or community events.

Where an identifiable child is involved, we aim to obtain consent from a parent or guardian before publishing the image or recording on our website, newsletters or social media channels.

You may contact us if you wish to withdraw consent for future use. Withdrawal may not always affect material already printed, distributed or lawfully published before we received the request.

6. Disclosure of Information

We may disclose personal information to:

• authorised staff, teachers, ministry leaders and volunteers;

• service providers that assist with website hosting, forms, email, payments, administration or data storage;

• event venues, insurers or professional advisers where necessary;

• emergency services or medical professionals where required;

• government, regulatory or law-enforcement bodies where legally required; and

• other parties with your consent or where authorised by law.

We do not sell personal information to advertisers or data brokers.

7. Third-Party Services

Our website may use third-party services such as Framer, website analytics, embedded maps, social media platforms, email services or online forms.

These providers may collect or process information under their own privacy policies. Some providers may store or process information outside Australia.

We recommend reviewing the privacy policies of any third-party services you access.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to operate the website, understand visitor activity and improve website performance.

You may disable cookies through your browser settings, although some website features may not operate correctly.

9. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically or in physical records. Access is limited to people who reasonably require the information for their role.

No online system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

10. Retention of Information

We retain personal information only for as long as reasonably necessary for our activities, legal obligations, insurance, safeguarding and record-keeping requirements.

When information is no longer required, we may securely delete, destroy or de-identify it.

11. Access and Correction

You may request access to personal information we hold about you or your child and ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity or authority before responding.

12. Privacy Enquiries and Complaints

You may contact us if you have a question, concern or complaint about how we handle personal information.

We will review your enquiry and aim to respond within a reasonable period.

If you are not satisfied with our response and the Australian Privacy Act applies, you may be able to contact the Office of the Australian Information Commissioner.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, technology or legal obligations.

The latest version will be published on this page with the updated date.

14. Contact Us

For privacy enquiries, access requests or complaints, please contact:

Joyful Church and Joyful Korean School
Email: joyfulkschool@gmail.com
Phone: 0404 066 053